FAQ
Do I need to bring anything?
Please wear comfortable clothes you can move in. We recommend bringing water if needed.
For most classes, all essential equipment will be provided unless otherwise stated in the class or event description.
When should I arrive?
Please arrive 10 minutes before your class or event starts.
For safety reasons, and to protect the experience for other participants, we may not be able to let you join once the class has started. Late arrival does not give you the right to a refund, transfer or replacement class.
How do I request a change if I cannot attend class?
As a general rule, all purchases are final. All cancellation or transfer requests must be sent by email to hello@tendoclub.com
Messages sent through Instagram, SMS, social media or directly to an instructor are not valid cancellation requests.
Can I cancel my class?
All purchases are final. Please read our cancellation policy as part of our Terms & Conditions here